Payment systems consultants, since 1993.

At Texel Global we are committed to ensuring the privacy of your personal information. This statement outlines our commitment and how we safeguard your information.

Collecting Personal Information

We record personal information that helps us understand your skills and experience. Generally the type of personal information we collect comes from you in the form of any other information you have sent to us - name, contact details, skills summary, or any other information relating to your career. Other instances include: information from your nominated referees or publicly available information. If we don’t have your prior consent, we will take reasonable steps to inform you that we have collected personal information.

If you do not provide us with the information we seek we may be limited in our ability to provide you with our services.

Is your information up-to-date?

We would appreciate receiving your updated details when personal information changes. We may also contact you from time to time to check the information is still correct.

Use of your personal information

Your information is collected so that we can understand your skills and experience and consider you for consulting engagements with our clients.

We will not transfer or pass on your personal information without your consent. Any personal information passed to us by others will be treated in the same manner. We do not rent, sell, or trade your information to other organizations.

Disclosure of your personal information

Before we introduce you to one of our clients, we may ask for your permission before disclosing your information; the request and the granting of permission may be either in writing or verbal. Other instances where your personal information may be disclosed:

• our insurers;
• referees;
• our contractors and suppliers, such as IT contractors and database providers;
• we are under a lawful duty to disclose such information.

Security of your personal information

Your personal information is stored electronically in our secure database. We have security procedures in place to protect your information.

Access to the information we hold about you

Your personal information held by us is available for your review in accordance with the provisions of the Privacy Act. Please contact us if you wish to exercise this right and we shall respond to your request as soon as possible. Texel Global also reserves the right to destroy your personal information in our possession in a manner that protects your privacy when that information is no longer of use to us.

Contact us

Texel Global Privacy Coordinator
Phone (+61 2) 9230 1900
Email privacy@texelglobal.com

Last updated: November 2026

Support for organizations working with Texel Global payment systems consultants, from the first conversation to the end of an engagement.

Your Texel Global account manager

You have one point of contact who knows your payment systems and your engagement. Your account manager will provide the details of how your engagement is managed.

How an engagement works

1. Design: consultants who help design your payment systems.
2. Deliver: consultants who help deliver them.
3. Maintain: consultants who help maintain them.

Engagement options

Engagements are generally onsite, with remote available where it suits. They can be full-time or fractional, project-based or ongoing.

Contracts, timesheets and invoicing

Your Texel Global account manager will provide you with the details.

Changing or extending an engagement

Talk to your account manager about changing the scope, extending an engagement or adding consultants.

Feedback

If something isn’t working as you expected, tell your account manager so it can be put right.

Connect with your Texel Global account manager or send us a message through the website.

Support for independent payment systems consultants working with Texel Global.

Your Texel Global operations specialist

Your operations specialist is your point of contact before, during and after your assignment.

Getting started

Your operations specialist will provide you with the details of onboarding, including your agreement, access and any client requirements.

Your assignment

Assignments are generally onsite, with remote available where the client agrees. They may be full-time, fractional, project-based or ongoing.

Timesheets, invoicing and payment

Your Texel Global operations specialist will provide you with the details.

Keeping your details current

Let your operations specialist know when your availability, skills or contact details change.

Your privacy

Read our Privacy Policy and Collection Statement to see how we handle your information.

Raising a concern

Tell your operations specialist. If it isn’t resolved, send us a message through the website.

Connect with your Texel Global operations specialist or send us a message through the website.

At Texel Global we are committed to protecting the privacy of your information. This statement explains what personal information we collect, how we use it and the choices you have.

1. Personal information we collect

Personal information is any information or an opinion (whether true or not) about you. We may collect:

• identifiers and contact details, such as your name, email address and phone number;
• professional information, such as your work experience, skills, qualifications and career details;
• references about you;
• information you send us through our website, by email or in conversation;
• publicly available professional information about you.

We do not seek sensitive information, such as information about your health, racial or ethnic origin, political opinions, religious beliefs or criminal record, unless it is needed for a specific purpose and you consent. Sensitive information can, in most cases, only be disclosed with your consent.

2. Where we get it

We collect personal information from you directly when you submit a form on our website or otherwise communicate with us. We may also receive it from referees and from publicly available sources. Your personal information is collected by Texel Global for its own use.

3. How we use it

• your actual or possible engagement;
• identifying consulting engagements that suit your skills and experience;
• communicating with you about engagements and support;
• managing our relationship with you;
• complying with our legal obligations.

4. Who we share it with

• potential and actual clients of Texel Global;
• referees;
• our insurers;
• our contractors and suppliers, such as IT contractors and database providers;
• any person with a lawful entitlement to obtain the information.

We do not rent, sell, or trade your information to other organizations.

5. Your rights

• Access: you can ask to see and have a copy of the personal information we hold about you.
• Correction: if information we hold is not accurate, complete and up-to-date, we will take reasonable steps to correct it.
• Your statement: if we cannot agree that information is accurate, you may ask us to place with it a statement by you.

These rights are subject to some exceptions set out in the Australian Privacy Principles (APP 12 - Access and APP 13 - Correction).

6. How to use your rights

Contact our Privacy Coordinator using the details below. We will not charge you simply because you lodge a request for access. In some cases we may impose a moderate charge for providing access.

7. If you do not give us the information we seek

• we may be limited in our ability to understand your skills and experience;
• we may be limited in our ability to work with you on engagements.

8. Contact us

Texel Global Privacy Coordinator
Phone (+61 2) 9230 1900
Email privacy@texelglobal.com

9. Your consent

By providing information to us, regardless of format (online, by mail, in person, etc.), you agree that you have read and understood this Collection Statement and voluntarily consent to personal information about you being collected, used and disclosed as indicated above.

Last updated: November 2026